Event: Join us at Opal's Beyond Compliance: How AI Is Redefining Integrity and Governance in the Modern Enterprise, 3rd Feb, 2026
Schedule a Demo
konaai-linkedin
konaai-newsletter-MIT Whitepaper

From Fragmented Reviews to Intelligent Monitoring:

How a Global Pharmaceutical Company Optimized T&E Expense Monitoring

Case Summary

Global pharmaceutical company required centralized monitoring and fraud detection to strengthen compliance

konaai Continuous Monitoring & Supply Chain Transparency
Cost reduction, fake receipt identification and fraud detection at scale using Digital Assistants
Focus on Employee 360 travel and entertainment expense platform
Challenge

A global pharmaceutical company was struggling with inconsistent monitoring of travel and entertainment (T&E) expenses across regions. The company’s global operations meant that T&E expenses were managed differently across regions and lacked standardized controls, resulting in:

  • Weak fraud detection
  • High volumes of false positives
  • Rising compliance costs
  • Fake receipts being summited
Solution

When the company approached us, we knew that without a centralized approach, the compliance team struggled to identify both known fraud risks and emerging patterns of suspicious behavior.

To address these challenges, konaAI tailored the monitoring rules to each region while centralizing oversight, offering the company greater control without increasing manual effort.

Key elements of the solution
Custom logic to automatically enforce regional travel and entertainment spending limits
Behavioral monitoring scenarios designed to identify both known fraud schemes and emerging suspicious patterns
Integration with existing enterprise workflows to improve auditability and reduce false positives
Document integrity digital assistant agent to spot fake (AI-generated) receipts used for reimbursement
Results
With a more accurate and scalable monitoring process in place, the global pharma company experienced immediate and measurable benefits:
  • Lower monitoring and compliance costs
  • Stronger fraud and policy violation detection and recoveries
  • Fewer false positives and manual reviews through smarter automation and risk ranking
  • Increased auditability and stronger visibility into regional spending patterns
By partnering with konaAI, the company was able to strengthen compliance while freeing teams to focus on the highest-risk issues.